Received on 4/16/12

Overall, the support was good and the problem was resolved!

Received on 4/6/12

Very quick turnaround time for all e-mails prior to the part getting ordered. Very professional technician with excellent knowledge of the product.

Received on 4/2/12

Overall experience with Spectra Sales, scheduling and Engineering support has been excellent. Everyone was very professional and supportive throughout the ordering and installation.

Received on 3/30/12

The technician was totally awesome. Thank you!

Received on 3/30/12

Support is great! I have never had such a quick resolution time.

Received on 3/30/12

The technician was great and very knowledgeable with the issues we had and was more than willing to help.

Received on 3/27/12

It was great, when I got sick and didn’t respond, you contacted me to see how things were going and if there were any troubles. It was a simple switch when I got back to work again.

Received on 3/23/12

The technician was awesome and the Kodak field engineer was really awesome. They were very willing to help at every turn!!

Received on 3/22/12

The support I received was excellent.

Received on 3/22/12

The technician was a pleasure to speak with!

Received on 3/19/12

The installation coordination worked well and Spectra Logic flexible enough to accommodate our dates. The installation and configuration were efficient.

Received on 5/7/12

The staff is some of the most knowledgeable and professional people I have had the opportunity to work with.

Received on 5/6/12

The technician did an excellent job and followed up well.

Received on 5/4/12

I am really satisfied with your support.

Received on 4/30/12

The technician provided excellent support on a Friday right before our Fulls run for the weekend. If he had not been there to help us out we would have missed our back up window.

Received on 4/28/12

Overall the technical support experience is stellar!

Received on 4/27/12

Your technical support staff is very pleasant to work with and very knowledgeable about the products.

Received on 4/20/12

Solid products. Trustworthy technology!

Received on 4/20/12

Competent. Efficient. Effective. Patient with customers who are needing patience. Altogether, a very top-tier service performance.

Received on 4/20/12

The tech provided me with what I needed before I even knew I needed it.