Received on 1/20/12

I am very pleased with assistance!

Received on 1/20/11

Tape library was not working. Permanently fixed it in a timely manner. Totally met DESIRED expectations.

Received on 1/14/12

Your staff is professional and responsive to their customers.

Received on 1/14/12

Excellent Support from Spectra Logic!

Received on 1/14/12

Great overall experience. I was very pleased.

Received on 1/3/12

The technician is a true professional and was great to work with. Thanks for all the help.

Received on 12/29/11

It's such a pleasure to work with Spectra Logic's customer service department. The T120 is a great tape storage unit and the Tech Support people make troubleshooting and fixing problems a breeze. They also understand the importance having good backups.

Received on 12/29/11

Very nice customer service!

Received on 12/16/11

Problem I was having extended into the attached server; Y'alls support aided me in resolving the issue... above and beyond. Good job! Thanks!

Received on 12/13/11

Expert knowledge with fast resolution, great going Spectra!

Received on 12/9/11

The technician knew just how to handle the problem. Stepped me through the process. Back up and running fine. Very pleased. Thanks!

Received on 12/9/11

Support rep was excellent, knowledgeable and efficient.

Received on 12/6/11

Support personnel was very nice and helpful!

Received on 12/6/11

Support personnel was very nice and helpful.

Received on 12/2/11

Spectra Support team is the best.

Received on 12/2/11

Great support!

Received on 12/2/11

Was very good had help from the technician and she was extremely helpful and informative. Was very pleased with the service

Received on 11/18/11

The Engineer is very professional and knowledgeable. If there is something he doesn't know, he makes sure to get answers for me quickly. It is a pleasure working with him.

Received on 11/29/11

The tech that I worked with was very professional and knowledgeable. Thank you for the great experience.

Received on 11/18/11

Great experience, Technician was very knowledgeable about the products and how to fix the problem.