-
Received on 1/20/12
-
I am very pleased with assistance!
-
Received on 1/20/12
-
Tape library was not working. Permanently fixed it in a timely manner. Totally met DESIRED expectations.
-
Received on 1/14/12
-
Your staff is professional and responsive to their customers.
-
Received on 1/14/12
-
Excellent Support from Spectra Logic!
-
Received on 1/14/12
-
Great overall experience. I was very pleased.
-
Received on 1/3/12
-
The technician is a true professional and was great to work with. Thanks for all the help.
-
Received on 12/29/11
-
It's such a pleasure to work with Spectra Logic's customer service department. The T120 is a great tape storage unit and the Tech Support people make troubleshooting and fixing problems a breeze. They also understand the importance having good backups.
-
Received on 12/29/11
-
Very nice customer service!
-
Received on 12/16/11
-
Problem I was having extended into the attached server; Y'alls support aided me in resolving the issue... above and beyond. Good job! Thanks!
-
Received on 12/13/11
-
Expert knowledge with fast resolution, great going Spectra!
-
Received on 12/9/11
-
The technician knew just how to handle the problem. Stepped me through the process. Back up and running fine. Very pleased. Thanks!
-
Received on 12/9/11
-
Support rep was excellent, knowledgeable and efficient.
-
Received on 2/3/12
-
Quick response and concise, accurate information. This is the kind of support all companies should be providing their customers.
-
Received on 2/3/12
-
As always great support. Within 24hs we were back up and running.
-
Received on 1/30/12
-
Very happy with technical support for this case!
-
Received on 1/30/12
-
Technical Support helped resolve the issue in a timely manner!
-
Received on 1/29/12
-
Delivery is fast and product is in good condition!
-
Received on 1/27/12
-
Good job and I appreciated all the follow-up!
-
Received on 1/25/12
-
Very good service!
-
Received on 1/24/12
-
The technician was timely and professional and provided a lot of good information, even other things to check after I had already resolved the issue with his first suggestion.