System Messages

System messages provide important information about the Spectra StorCycle solution operation. Reviewing the messages is the first step in troubleshooting.

To have messages sent by email to users, see Configure Users.

To view messages, click the Message icon (bell) in the toolbar.

Figure 68 The Messages screen.

The messages are categorized as:

§	Info - An expected event occurred such as a job starting or completing successfully.

§	Warning - A job completed with warnings or errors, for example, a file to be migrated / stored was already migrated / stored, therefore, it was skipped. Determine the cause of the problem and remedy it if necessary.

§	Error - A job failed with warnings or errors, for example, the StorCycle solution cannot communicate with a storage location. Determine the cause of the error and remedy it as soon as possible.

View Message Details

To see more detail about a message, click the Details icon (blue circle with a magnifying glass) to the right of the message. The Message Details screen displays.

Note:

Some sections of the Message Details use local time and some use UTC, each marked accordingly.

Figure 69 The Message Details dialog box.

Mark Messages as Read

To mark an individual message as read, select the Read check box at the bottom of the Message Details screen and click Submit.

To mark all messages as read, click Mark All As Read on the Messages screen.

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