After five unsuccessful login attempts, a local user is locked out of the StorCycle solution.
IMPORTANT |
Active Directory user login attempts follow Active Directory policies. To protect the Active Directory server, the Spectra StorCycle solution adds a 1 second delay on the next login attempt for every invalid login attempt. |
Use the following instructions to reset the password.
1. | Sign on to the StorCycle server as a local Administrator. |
2. | Open a Command Prompt window. |
3. | Change directory to the StorCycle program directory. The default is: C:\Program Files\Spectra Logic Corporation\Spectra StorCycle. |
4. | Execute ssc.exe user reset <username> <password> , where the username is for the user requiring a password reset, and password is the new password. |
1. | Log in to the StorCycle server as a user with sudo privileges. |
2. | Open a terminal window. |
3. | Execute sudo /usr/sbin/ssc user reset <username> <password> where the username is for the user requiring a password reset, and password is the new password. |