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System Messages

System messages provide important information about the Spectra StorCycle solution operation. Reviewing the messages is the first step in troubleshooting.

Note: To have messages sent by email to users, see Configure Users.

To view messages, click Message in the toolbar.

Figure 124  The Messages screen.

Select the Show Unread Messages or Show All Messages tab.

The messages are categorized as:

• Info - An expected event occurred such as a job starting or completing successfully.
• Warning - A job completed with warnings or errors, for example, a file to be migrated / stored was already migrated / stored, therefore, it was skipped. Determine the cause of the problem and remedy it if necessary.
• Error - A job failed with warnings or errors, for example, the StorCycle solution cannot communicate with a storage location. Determine the cause of the error and remedy it as soon as possible.

To mark an individual message as read, select the Read check box.

To mark all messages as read, click Mark All As Read at the bottom of the Messages screen.

To see more detail about a message, click Details to the right of the message. The Message Details screen displays.

Note: Some sections of the Message Details use local time and some use UTC, each marked accordingly.

Figure 125  The Message Details dialog box.