Documentation

The Documentation section of the portal contains end-user documentation for our products, as well as information on product compatibility and firmware releases.

For more information, visit:

  • User Guides

    This page shows end-user guides for Spectra products and related components.

     

  • Compatibility Information

    This page provides information about Spectra Logic product compatibility with components such as HBAs, switches, backup software applications.  It also lists recommended media vendors.

     

Support Contact Info

 

Spectra's technical support organization is staffed 24x7.  Open a support incident through the support portal or, for urgent issues, call us!

U.S. and Canada:  1.800.227.4637 or 303.449.0160

Europe: 44 (0) 870.112.2185

Deutschland:  49 (0) 6028.9796.507

Australia: 1.800.452.137

Mexico, Central/South America, Asia, New Zealand, Africa, Middle East:  1.303.449.0160

Contact information for all countries

Note:  24x7 telephone assistance requires an active 24x7 maintenance contract with Spectra Logic. All customer under Basic level support should contact the U.S. and Canada number.