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SpectraGuard 9x5 Phone 

For organizations requiring an economical support solution during standard business hours only, SpectraGuard 9x5 Phone provides phone and web support during your normal working hours.  (Support for all locations is provided by Spectra Personel and is in English language only.) 
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SpectraGuard 24 Hour Phone 

High-availability IT environments requiring access to support personnel 24 hours a day, 7 days a week, 365 days a year will find SpectraGuard 24 Hour Phone is the ideal support choice. SpectraGuard 24 Hour Phone provides phone and web support around the clock.  (Support for all locations is provided by Spectra Personel and is in English language only.) 
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SpectraGuard Trial 

For organizations running a 60-day trial version of StorCycle, next business day web support is provided under the Trial support level.  Customers must log tickets through the support portal and can expect a response via the portal by the next business day. (Support for all locations is provided by Spectra Personel and is in English language only.) 
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