Spectra libraries generally use generic device drivers or drivers that are provided with backup software packages. If you are connected to a Windows host, and you are using Microsoft Data Protection Manager (DPM), then you must use the Spectra-developed Windows RSM driver.
If you are using Veeam Backup software on a Windows host, you must use the Windows Medium Changer driver.
This page has links to downloadable tape drive driver files on their respective manufacturers' web sites.
Spectra's technical support organization is staffed 24x7. Open a support incident through the support portal or, for urgent issues, call us!
U.S. and Canada: 1.800.227.4637
Europe: 44 (0) 870.112.2185
Deutschland: 49 (0) 6028.9796.507
Mexico, Central/South America, Asia, New Zealand, Africa, Middle East: 1.303.449.0160
Contact information for all countries
Note: 24x7 telephone assistance requires an active 24x7 maintenance contract with Spectra Logic.
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