Spectra libraries generally use generic device drivers or drivers that are provided with backup software packages. If you are connected to a Windows host, and you are using Microsoft Data Protection Manager (DPM), then you must use the Spectra-developed Windows RSM driver.
This page has links to downloadable tape drive driver files on their respective manufacturers' web sites.
Spectra's technical support organization is staffed 24x7. Open a support incident through the support portal or, for urgent issues, call us!
U.S. and Canada: 1.800.227.4637
Europe: 44 (0) 870.112.2185
Deutschland: 49 (0) 6028.9796.507
Mexico, Central/South America, Asia, New Zealand, Africa, Middle East: 1.303.449.0160
Contact information for all countries
Note: 24x7 telephone assistance requires an active 24x7 maintenance contract with Spectra Logic.
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