Spectra Logic recognizes customers have a vast range of business requirements; we pride ourselves on meeting those needs and ensuring our customers are receiving the support they expect and require. SpectraGuard provides users with a comprehensive array of support options tailored to fit their businesses demands. From simple phone support and parts replacement, to complex onsite requirements and focused service account management, we have a support offering to meet the needs of every customer.
For more information, visit:
Click here to see a chart comparing Support options for your tape libraries.
Click here to see a chart comparing Support options for your disk solutions.
For further details on the terms and conditions of the provision of service, please review the Master Services Agreement.
Spectra's technical support organization is staffed 24x7. Open a support incident through the support portal or, for urgent issues, call us!
U.S. and Canada: 1.800.227.4637 or 303.449.0160
Europe: 44 (0) 870.112.2185
Deutschland: 49 (0) 6028.9796.507
Mexico, Central/South America, Asia, New Zealand, Africa, Middle East: 1.303.449.0160
Contact information for all countries
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